Contact details are:
Anthony Loveridge: 0416147776
Postal Address:
P.O. Box 1786, Surfers Paradise, Gold Coast, QLD, 4217.
ABN: 27 690 869 105
Warranty claims:
In the unlikely event of a warranty issue the following applies:
T shirts 7 days from purchase
Stubbie coolers 7 days from purchase
Bumper Stickers 7 days from purchase
Pool Cues 7 days from purchase note: (pool cue cases excluded)
Dart Boards on delivery of product
Pool Table Lights on delivery of product
Due to the fact that most of the products are sold by various retailers, in general there is a 7 days or on delivery of product to your door of goods sold either by retailers or thru abloveridge.com website.
abloveridge.com will honor claims that are proven to be faulty before the 7 days ends from time of purchase.
Example: if the stitching from a deluxe stubbie cooler for some reason gives way and opens up the stubbie cooler and it’s before 7 days end, send it back to abloveridge.com and we will get it mended - you must have proof of purchase from the store you bought it from.
Fair wear and tear, abloveridge.com has done rigorous testing to ensure long life for its products, example: the fifo logo is screen printed and heat treated and is designed to have 50 plus washes go thru it, however it is cold wash cycle only.
In most cases you will get 100 - 150 plus washes from these shirts.
Example#1 : If the leather of a stubbie cooler or wrap is scratched and it leaves a mark, there is no warranty claim.
Example#2: If the Leather stubbie cooler has been left out in the sun or on the dash of a car and becomes warped or bubbles - there is no warranty claim.
Bumper stickers: Vinyl stickers are always tricky to place on most surfaces, there is no warranty claim if your sticker once placed on the surface has air bubbles underneath it.
A guide to place bumper stickers correctly
We suggest the best way to place a vinyl sticker on glass is get some dish washing liquid in a container with warm water, peel of the backing paper of the sticker, you now have the sticky side exposed, wash the area that you're about to stick on to with the soapy water leaving the soapy water there.
Then dip the sticker in the container with soapy water covering the sticky side with soapy water - then place the sticker where you want it, you will notice that you can move the sticker around on the glass because of the soapy water.
Once positioned, then get your credit card out or bank card or something with a straight edge and gently move all the air bubbles out from underneath the sticker and then pat drip with a clean dry cloth.
There you have it a sticker without air bubbles...
Pool Cues: Pool Cues are QC (Quality Controlled) inspected three times before it gets sold to you, you have 7 days from time of purchase to notify me of any issue.
Note: Pool cue cases are in plain view to see when looking and inspection the pool cue and case, if there is a problem with the case don’t buy the case with that pool cue, there is no warranty of pool cue cases once purchased.
On Delivery of Product warranty
Dart Boards and Pool Table Lights, due to the nature of the product once the delivery of dart boards and pool table lights move from the freight company into your ownership that’s when the warranty ceases.
The onus is on you to check the product and ensure workmanship and nothing is broken, before the freight company departs this is the opportunity to ensure correct delivery of your purchase.
However on a case by case basis if it is proven 7 days after purchase, that there has been workmanship not up to abloveridge.com standard, then discussion will be entered into to find a solution with the purchaser and abloveridge.com and a quick resolution found.
The procedure for warranty claims is give abloveridge.com a call or email, send a photo via email or via mms and include proof of purchase with the photo.
And I will discuss the matter with you to resolve it correctly.
Anthony
Please note: there are no refunds just exchanges if the product can not be mended or have the issue rectified.
